Reference

Terms and Conditions That Cover Your Account

These terms set out how your skillmoney account works — what you can do, what we expect, and how deposits through JazzCash, Easypaisa, and Raast are handled. Access and eligibility depend on local law and are available only where permitted in your region.

Account EligibilityJazzCash & Easypaisa Wallet RulesRaast Payout ConditionsAccount Suspension PolicyDispute Resolution Path
skillmoney Terms and Conditions That Cover Your Account
HOW WE HANDLE THIS

Account Security and Policy Enforcement

We enforce these terms consistently and with your account security as the baseline. Every transaction — whether it is a Raast payout or an Easypaisa deposit — is logged against your account record. If we act on a suspected breach, we notify you before taking any permanent action wherever it is safe to do so.

Data Retention

Account activity and transaction records are kept in line with applicable law. You can request a summary of your stored data through the In-Account Help path at any time.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. We never ask for your PIN or full password through any support channel.

Policy Changes

When these terms are updated, the revised version is published here immediately. Continued use of your account after a change constitutes acceptance of the updated terms.

Requesting Corrections

If your account details or transaction records are incorrect, submit a correction request via In-Account Help. We review and respond with a decision within our standard processing window.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you believe a rule has been applied incorrectly to your account, reach out through any of the channels below. We handle terms-related queries separately from general account support so you get a direct answer. Our team reviews wallet-linked disputes — whether the deposit came through JazzCash, Easypaisa, or Raast — and responds with reference to the specific clause involved.

Team online

Live Chat

Open the chat widget on any page of the site. Raise your terms query directly and ask for a case reference number so we can track the review.

Email Support

Write to us at our support address with your account ID and the specific clause or transaction you are questioning. We respond with the relevant policy section cited.

In-Account Help

Log into your account, go to Help, and select Terms Query. This route links your account history directly to the support thread so no details are lost.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations — from wallet deposits to account closures.

Yes. Both wallet types are covered under the same deposit rules. The transaction is logged at the moment your transfer is confirmed, and the terms active at that point apply.

We will contact you first where it is safe to do so. Depending on severity, we may suspend or close the account and hold the wallet balance pending review under the dispute process.

Yes. Contact us via the In-Account Help route with your account ID and the approximate date. We will locate the version that was active and send it to your registered contact.

The updated version is published on this page immediately. We aim to notify you via your registered contact for material changes, but checking this page periodically remains your responsibility.

Access and eligibility depend on local law and which regions are currently supported. If your location is outside an eligible region, access may be restricted automatically at the account level.

Raise a formal dispute through live chat or email, citing the specific clause you believe was misapplied. Our internal review team handles it before any external escalation is considered.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.