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How skillmoney Handles Your Personal Information

Your account data, payment details and browsing activity on skillmoney are handled with care — this page sets out exactly what we collect, why we collect it, and how you can control it.

Account data protectionJazzCash & Easypaisa payment privacyRaast transaction recordsCookie controlsData access requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every piece of account and payment data we hold is subject to the handling practices below. These are not marketing commitments — they describe the actual steps our systems take from the moment you register to the moment your data is no longer needed.

Payment Data Handling

JazzCash, Easypaisa and Raast transaction references are stored only as long as needed to complete verification. We do not retain full payment credentials beyond that window.

Cookie Controls

Our site uses session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust cookie preferences through your browser settings at any time.

Account Security Practices

Login sessions are protected with OTP verification sent to your registered number. Unusual access attempts trigger a hold on the session until you re-verify your identity.

Data Retention and Deletion

Account records are kept for as long as your account is active and for any period required by applicable law. Once a deletion request is verified, we remove personal data that is not legally required to be retained.

What We Collect and Why We Hold It

skillmoney Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with skillmoney, we collect the information you enter during registration — your name, contact number, email address, and the payment method you link to your wallet. When you deposit via JazzCash or Easypaisa, we record transaction references so our payments team

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can match your top-up to your account accurately. Raast transfers generate a unique transaction ID on our side, which we store only for the duration needed to complete and verify the payout. We also collect device and session data — browser type, IP address, and page
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interaction logs — to keep your account secure and detect unusual login attempts. None of this information is sold to third parties. We share data with payment processors only to the extent required to complete your transaction, and with fraud-prevention services where account security demands it.
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You have the right to ask us what data we hold on your account, request a correction, or ask us to delete your record where local law allows. All rights and availability depend on local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data skillmoney holds on your account, request a correction, or raise a privacy concern, our support team handles these requests directly. Use the channel that works best for you — live chat inside your account dashboard, email, or the help form in your account settings. We aim to acknowledge data-related requests promptly and will follow up with a full response as quickly as our team can verify your identity.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a data query directly with our support team — no separate form needed.

Email Support

Send your privacy request by email with your registered account number. Our team will verify your identity before actioning any data change.

Account Help Form

The help form in your account settings lets you submit a written request for data access, correction or deletion — logged and tracked from submission.

Common Questions About Your Data Rights

These are the questions we get most often from Pakistan account holders about how their personal information is managed on skillmoney. Each answer reflects our actual data practices — not generic policy language.

We collect your name, mobile number, email address and the payment method you link — such as JazzCash or Easypaisa. Device and IP data are also logged for account security purposes.

We share data only with payment processors to complete transactions and with fraud-prevention services where security demands it. Your data is never sold to advertisers or unrelated third parties.

Transaction references from JazzCash and Easypaisa are stored long enough to verify your deposit and reconcile your account wallet. Full payment credentials are not retained after that.

Yes. Submit a data access request through live chat or the account help form with your registered details. We will verify your identity before sending any account data summary.

Send a deletion request via email or the help form. We remove personal data that is not legally required to be kept, once your identity is verified and the request is processed.

The Raast transaction ID is retained for the period required to confirm the payout is settled. After that retention window closes, the record is cleared from active storage in line with our data policy.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Rocket InfoTerms & Conditions

How skillmoney Handles Your Personal Information

How We Protect and Manage Your Information

Payment Data Handling

Cookie Controls

Account Security Practices

Data Retention and Deletion

Reach Us About Your Data

Live Chat

Email Support

Account Help Form

Common Questions About Your Data Rights

01 What personal information does skillmoney collect when I register?

02 Does skillmoney share my data with third parties?

03 How is my JazzCash or Easypaisa transaction data stored?

04 Can I request a copy of the data skillmoney holds on my account?

05 How do I ask for my personal data to be deleted?

06 What happens to my Raast payout data after a withdrawal is completed?

Privacy Policy

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